1. Operator and scope
The ReignHub official service is operated by liwei ("we", "us"), based in Shenzhen, China.
These Terms cover the website, accounts, device synchronization, connection coordination and encrypted relay at https://reignhub.app, and ReignHub clients when they use those official services. Open-source software is licensed under its MIT license. Independently hosted services are operated by their respective operators; using ReignHub source code alone does not create a paid-service relationship with us.
You must be at least 18 and authorized to act for yourself or your organization. By registering, subscribing or using the service after being presented with these Terms, you accept them. Please also read our Privacy Policy. If you disagree, do not use the official service.
2. Service and third-party agents
ReignHub is a digital service for managing agent sessions across devices, including discovery and pairing, session access and control, live output, file transfer and plan-specific connectivity.
Agents, projects and code run on your own computers. You install and authorize third-party agents such as Codex, sign in to model services such as OpenAI and pay their model subscriptions or API charges separately. ReignHub subscriptions do not include third-party model compute or usage.
Third-party agents, models and networks may be unavailable. AI output can be inaccurate, incomplete or lead to risky actions. Review code, file changes and outputs before relying on them. Consult qualified professionals for medical, legal, financial or other professional matters.
3. Accounts, devices and authorization
Provide accurate account information. Protect your identity-provider accounts, devices, access passwords and pairing keys, and revoke lost or untrusted devices promptly. Connect only to computers and agents you own or are explicitly authorized to manage.
Device IDs are discovery identifiers. First-time control still requires host approval or password verification. Account device sync does not replace pairing or automatically approve agent tool requests.
If you discover unauthorized access, revoke the relevant device and contact liwei2633@gmail.com. Organizations must ensure users have appropriate authority and follow their security and data-management requirements.
4. Plans and delivery
The official service offers free and paid subscription plans. Host-device limits, agent-product limits per device, concurrent connections and relay access are described on the pricing page and at purchase. Model costs are separate.
Paid plans are digitally delivered services. Entitlements activate after payment and subscription status are confirmed. Available billing periods, currency, taxes and the final amount appear at checkout. Free service will not become a paid charge without your confirmation.
We may change plans. Price changes or material feature changes affecting existing subscriptions will be notified at least 14 days in advance, with an opportunity to cancel renewal before the change applies. Longer notice required by law takes precedence.
5. Payments and automatic renewal
When purchasing an automatically renewing subscription, you expressly authorize recurring charges through Waffo Pancake to your chosen payment method, at the amount and interval shown at checkout, until you cancel renewal. Subscriptions renew at the end of each billing period. Any introductory pricing or trial conversion terms will be shown before purchase.
Waffo Pancake provides payment and merchant-of-record related services; its applicable terms, receipts and checkout disclosures may also apply. Waffo Pancake and its payment partners handle full payment-card numbers and security codes; ReignHub servers do not store that card data. Checkout and receipts identify taxes, currency and the billing merchant.
Keep your billing email and payment method current. Failed payments may suspend paid access. This does not transfer your third-party agent accounts or model credits to ReignHub.
6. Cancel renewal online
Open your account, choose “Manage subscription and billing”, and cancel renewal in the Waffo Pancake customer portal. You may also send a cancellation request from your account email to liwei2633@gmail.com.
After cancellation, no further billing periods are charged, and paid access normally remains until the end of the current period. Check the portal confirmation and expiry date. Canceling a subscription and deleting an account are separate actions; you may retain a free account after canceling paid access.
To stop remote access, revoke the controller on the host. Canceling a subscription or signing out does not erase content already downloaded by a controller.
7. Refund policy
- First-subscription guarantee: first-time paid subscribers may request a full refund within 7 days of their first charge.
- Duplicate or incorrect charges: verified duplicate or incorrect charges are refunded for the relevant amount.
- Service outage: if an official service failure within our responsibility prevents core purchased functionality for more than 72 consecutive hours, you may request a proportional refund or extension for the affected period. Third-party model outages, sleeping user devices and local network failures are not outages of our service.
- Termination by us: if we terminate paid service for reasons unrelated to your breach, we refund prepaid, unused service time proportionally.
- Statutory rights: mandatory withdrawal, refund and consumer rights remain intact. Where consent to immediate digital delivery is required, it must be obtained separately at checkout; these Terms do not replace it.
Except as above or required by law, used subscription periods are non-refundable and voluntary cancellation does not automatically generate a prorated refund. Contact the relevant provider about model or third-party agent charges.
Send your account email, transaction ID and reason to liwei2633@gmail.com. Do not send full card numbers or security codes. We acknowledge requests within 2 business days. We submit approved refunds to Waffo Pancake within 2 business days, to the original payment method. Waffo states that card refunds usually arrive within 3–10 business days and can take up to 14 business days; WeChat Pay refunds are normally immediate once processed. Contact us if the refund has not arrived within that time. We do not deduct payment-platform refund fees from an approved full refund. Refunded paid access may end.
A refund does not automatically cancel a subscription at Waffo Pancake. For a full refund under the first-subscription guarantee, we also cancel future renewal unless you explicitly ask to keep the subscription. A duplicate-charge refund or partial compensation does not cancel your subscription unless requested. You may also request a refund through Waffo Pancake’s consumer portal, subject to its review. Our 7-day guarantee defines your eligibility under this Policy; it is not a technical refund deadline imposed by Waffo Pancake. Other refund grounds above and mandatory legal rights remain available beyond that guarantee period.
8. Billing questions and disputes
If you do not recognize a charge or believe billing is incorrect, contact liwei2633@gmail.com with the transaction ID and necessary redacted details. Your right to contact a bank, payment provider or regulator remains unaffected.
9. Content, intellectual property and open source
You retain your rights in your projects, code, messages and attachments. Rights in third-party agent output depend on applicable law and the provider's terms. ReignHub does not claim ownership of your content or guarantee transferable or exclusive rights in third-party output.
You authorize processing of device metadata and encrypted traffic necessary to provide requested connections and transfers. We do not use your sessions or attachments to train AI models. You must hold the necessary rights to content you transfer or operate on.
ReignHub open-source components remain governed by their MIT licenses. These Terms do not restrict rights granted by those licenses. Brands, trademarks and other protected service materials remain with their respective owners.
10. Acceptable use
Do not use the official service for unauthorized remote access, credential or data theft, malware distribution, phishing, fraud, network attacks, intellectual-property or privacy violations, child exploitation, illegal content, or harmful synthetic content involving deception, impersonation or lack of consent.
Do not bypass device authorization, entitlements or security checks, disrupt the service, abuse relay resources, or resell official hosted-service access without permission. Lawfully authorized security research and open-source use under the MIT license are not restricted by this clause.
Follow applicable laws, agent and model-provider terms, and payment-network rules. We may restrict or suspend accounts that breach these Terms to prevent abuse, comply with law or protect users.
11. Privacy and data
Our Privacy Policy explains account, device, transaction and necessary network-data processing. Sessions and attachments are end-to-end encrypted between devices; cloud relay forwards ciphertext and does not persist their plaintext.
Back up important projects and files. Controller caches and downloaded attachments remain on those devices; revoking access does not remotely erase them. Canceling paid access does not delete your account. Account deletion requests are described in the Privacy Policy.
12. Availability and liability
To the extent permitted by law, the service is provided “as is” and “as available”. We do not promise direct connectivity through every NAT, firewall, enterprise network or third-party agent version, or guarantee AI output accuracy or fitness for a particular purpose.
To the maximum extent allowed by applicable law, we exclude indirect, incidental and consequential losses, and total liability for claims relating to the service is limited to service fees you paid us in the 12 months before the event giving rise to the claim. This does not exclude liability that cannot lawfully be limited, fraud, intentional misconduct or mandatory consumer rights.
13. Termination and account deletion
You may cancel renewal, stop using the service or request account deletion at liwei2633@gmail.com. We may suspend or terminate service for serious breach, fraud, security risks or legal requirements. Where reasonably practicable and lawful, we explain the reason and provide a way to appeal.
Termination does not remove pre-existing payment obligations, legally required records or provisions intended to survive. Data retention is described in the Privacy Policy.
14. Governing law and disputes
These Terms are governed by the laws of the People's Republic of China, without excluding mandatory consumer protections available where you live. Contact liwei2633@gmail.com to seek an informal resolution. These Terms do not prevent recourse to a competent court, consumer body or regulator where provided by law.
15. Updates
This is version 1.0, effective 2026-11-14. Material changes will be announced on the website or to your account email at least 14 days in advance, except where law requires immediate effect or an urgent security response is needed. We obtain renewed agreement where required.
If a provision is invalid, the rest remain effective. English and Chinese versions are intended to express the same terms; mandatory law takes precedence.
16. Contact
- Operator: liwei.
- Support, billing, refunds and cancellation: liwei2633@gmail.com.
- Privacy and account deletion: liwei2633@gmail.com.
- Website: https://reignhub.app.